Privacy Policy

This Privacy Policy outlines how personal information is collected, used, and shared when individuals visit or make purchases from www.pauseandbliss.com (referred to as the “Site”).

  • When you visit our website, we automatically gather specific details about your device, including information about your web browser, IP address, time zone, and some of the cookies stored on your device. Moreover, as you navigate through our website, we collect data regarding the specific web pages or products you view, the websites or search terms that direct you to our site, and details about your interactions with the site. This information, collectively termed as "Device Information," is automatically collected.
  • We utilize various technologies to gather Device Information, including: Cookies: Data files placed on your device or computer, often containing an anonymous unique identifier. For more information on cookies and how to disable them, visit http://www.allaboutcookies.org.
  • Log files: Records actions taken on the site, capturing data such as your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. Web beacons, tags, and pixels: Electronic files used to track and record information about your browsing behaviour on the site.
  • Additionally, when you make a purchase or attempt to do so through our site, we collect specific details from you, including your name, billing address, shipping address, payment information (such as credit card numbers and other payment details), email address, and phone number. This information is termed as "Order Information."
  • When referring to “Personal Information” in this Privacy Policy, we encompass both Device Information and Order Information.

  • We utilize the Order Information collected to fulfil orders placed through the Site, which includes processing payment information, arranging shipping, and issuing invoices or order confirmations. Additionally, we use this data to communicate with you, assess potential risks or fraud in orders, and provide information or advertising about our products or services based on your preferences.
  • The Device Information collected assists us in identifying and mitigating potential risks and fraud, as well as enhancing and optimizing the functionality of the Site. This includes generating analytics on customer browsing behaviour and interaction with the Site and evaluating the effectiveness of our marketing and advertising strategies.

We may share your Personal Information with third-party service providers to assist us in utilizing your Personal Information as described above. For instance, we use Webcoodee to power our online store and Google Analytics to understand customer usage of the Sites. You can learn more about how Google uses your Personal Information by visiting their privacy policy at https://www.google.com/intl/en/policies/privacy/. If you wish to opt-out of Google Analytics, you can do so by visiting https://tools.google.com/dlpage/gaoptout. Additionally, we may disclose your Personal Information to comply with applicable laws and regulations, respond to legal requests, or protect our rights.

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Upon placing an order through the Site, we will retain your Order Information for our records unless you request its deletion.

We reserve the right to update this privacy policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons.

For further information regarding our privacy practices, inquiries, or complaints, please feel free to contact us via email at contact@pauseandbliss.com. We are committed to assisting you.

Shipping & Delivery policy

All orders are processed within 2-3 business/working days.

  • Orders placed on www.pauseandbliss.com are processed on weekdays, excluding weekends and holidays. During periods of high order volume, there may be delays in shipment, extending delivery times by a few days. Please consider additional transit days for delivery.
  • For delivery to metro cities:
    Your order is expected to arrive within 2-4 business days after dispatch.
  • For delivery to tier 1 & 2 cities:
    Your order is expected to arrive within 4-6 business days after dispatch.
  • For delivery to northeastern states and ROI (Rest of India):
    Your order is expected to arrive within 5-8 business days after dispatch.
In the event of a significant delay in shipping your order, we will promptly notify you via email or telephone.

  • We are not responsible for any delays caused by our delivery partners.
  • Once items have been dispatched, orders cannot be cancelled.
  • Please note that Saturday, Sunday, and public holidays are not considered as working days in our delivery timelines.
  • Estimated delivery times provided are intended as a guide and commence from the date of dispatch.

Product Prices displayed are inclusive of all taxes and duties.